1xBet’s Privacy Policy for Players from Egypt

1. Introduction to 1xBet’s Privacy Policy

As part of our operations in Egypt, 1xBet adheres to strict privacy and security standards. Our privacy policy is designed to ensure transparency and help you understand how we collect, use and protect your personal information. By using our platform, you agree to the terms outlined in this policy.

We take the protection of your privacy very seriously and aim to provide a safe, secure and fair environment for our players. Whether you bet on sports, play in the casino or use other services, your data will be treated with the highest level of confidentiality.

2. Information We Collect

In order to effectively deliver our services, 1xBet collects certain personal and financial information from players. The type of information we collect is detailed below:

Personal Information

• Account Details: When you register with 1xBet, we collect basic information such as your name, address, email address, telephone number and date of birth. These details are essential to create and maintain your account and to ensure that you are of legal age to engage in gambling activities.
• Identification Documents: For verification purposes, you may be asked to provide official identification or additional documents to confirm your identity. This helps prevent fraud and ensures a safe betting environment.
• User Preferences: We collect information about your preferences, settings and language choices to provide you with a personalised experience tailored to your needs.

Financial Information

• Payment Details: To facilitate deposits and withdrawals, we collect financial information such as credit/debit card details, bank account numbers and information relating to payment service providers. This allows us to process your transactions securely.
• Transaction History: We keep a record of your financial transactions for accounting and auditing purposes, ensuring that you can access your betting history at any time.

Usage Data

• Website and App Usage: We collect data about how you interact with our website or mobile app, such as IP addresses, browser types, device information and your activities on the platform. This helps us improve the functionality of our services and provide you with a better experience.
• Cookies: We use cookies to remember your preferences and improve site performance. Cookies allow us to save your login details, language settings and other preferences, making your next visit easier and more personalised.

3. How We Use Your Information

The information we collect is used for various purposes, as described below. We undertake to use your personal data only for legitimate reasons related to the services we offer.

• Account Management: Your personal and financial data is used to create and manage your account, including verifying your identity, processing deposits and withdrawals, and ensuring the security of your account.
• Payment Processing: We use your financial details to facilitate deposits and withdrawals. 1xBet processes these transactions securely and ensures that your financial information is kept confidential at all times.
• Customer Support: We use your information to provide you with assistance and support. Whether you have technical problems, need help with account verification or have questions about our services, we use your information to communicate effectively and resolve any issues quickly.
• Marketing and Promotions: With your consent, we may use your email or other contact details to send you updates, promotions and special offers. This may include newsletters, bonus offers and announcements about new games or features. You may opt out of receiving these communications at any time.
• Improving Services: We use usage data to improve the functionality and performance of our website and app. By analysing how players interact with our platform, we identify areas for improvement and implement changes to enhance the user experience.
• Security and Fraud Prevention: Your data is essential to maintain the security of our platform. We use personal data to verify your identity, prevent fraudulent activity and protect you and other players from harm.

4. How We Protect Your Information

At 1xBet, the protection of your personal and financial data is a top priority. We implement a variety of measures to safeguard your information and ensure that it remains confidential. These measures include:

• Encryption: We use advanced encryption technology to protect your sensitive data, such as payment details and personal information, during transmission. This ensures that your data is unreadable to unauthorised parties.
• Secure Payment Methods: All financial transactions on the 1xBet platform are processed through secure and reliable payment gateways. We work with top-tier financial institutions to ensure that your funds are transferred securely.
• Firewalls and Security Protocols: We use firewalls and security protocols to protect our systems from unauthorised access. These measures help prevent hacking and other forms of cybercrime that could compromise your data.
• Data Retention Policy: We retain your personal data only for as long as necessary to provide our services to you and to comply with legal and regulatory requirements. Once the data is no longer required, we securely delete it from our systems.

5. Information Sharing

1xBet is committed to protecting your privacy and does not sell, rent or trade your personal information with third parties. However, in some cases, we may share your information:

• With Third Party Service Providers: We work with third party companies to help us operate our services, such as payment processors, customer support providers and marketing platforms. These partners are required to treat your data in accordance with our privacy policy and industry regulations.
• For Legal Reasons: We may share your information with law enforcement authorities if required to do so by law or to protect our rights and the safety of our users.
• In the Event of a Business Transfer: If 1xBet is the subject of a merger, acquisition or sale of assets, your information may be transferred to the new entity as part of the transaction.

6. Your Rights and Control of Your Information

As a player in Egypt, you have several rights over your personal data:

• Access: You may request access to the personal data we hold about you. You can contact our support team to obtain a copy of your data.
• Correction: If any of your personal information is incorrect or incomplete, you may request that it be updated.
• Erasure: You have the right to ask us to erase your personal data, subject to certain conditions.
• Withdrawal of Consent: If you previously consented to receive marketing communications, you may withdraw your consent at any time by unsubscribing from promotional emails.

7. Cookies and Tracking Technologies

1xBet uses cookies and other tracking technologies to enhance your user experience. Cookies are small files stored on your device that help us to remember your preferences, login details and other important information. You can control the use of cookies through your browser settings, but please note that some features of the website may not function properly if cookies are disabled.

8. Changes to Our Privacy Policy

We may update our privacy policy from time to time to reflect changes to our services or regulatory requirements. Any changes will be posted on our website and you will be informed if they affect your rights. We encourage you to check this policy regularly to stay informed about how we protect your data.

Conclusion

Your privacy and security are of the utmost importance to us at 1xBet. We strive to provide a safe and secure gaming environment for all our players in Egypt. By collecting, using and protecting your data with the utmost care, we ensure that you can enjoy your betting experience with peace of mind. If you have any questions about our privacy policy or how we handle your data, please do not hesitate to contact our support team.